Last updated: October 31, 2026
1. No refunds once purchased
Verigo toolkits are digital products. The download link is delivered to you by email as soon as your payment is confirmed, so all sales are final and non-refundable once you have purchased. Please review your selection, the framework and the total before you pay.
2. Support hours
Documentation support and consultation hours are reserved for you when you buy them. Purchased hours are non-refundable. We will contact you by email to schedule them.
3. What we will fix
A purchase being final does not mean you are left without help. If any of the following happens, email us and we will put it right at no cost:
- You were charged more than once for the same order. We will refund the duplicate charge.
- You paid but did not receive your download link. We will resend it.
- A file is damaged or will not open. We will replace it.
- You received a different toolkit from the one you ordered. We will send the correct one.
4. Your legal rights
This policy does not limit any rights you have under the laws that apply to you.
5. Contact us
Verigo Global, 430 New Park Avenue, Suite 102, Hartford, CT 06105, United States
Email: admin@verigoglobal.com