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Privacy Policy

Effective Date : March 1, 2025

Verigo Global (“we,” “us,” or “our”) owns and operates the Verigo Global Websites (the “Site”) to provide information and online services to users worldwide. This Privacy Policy (“Policy”) explains how we collect and use information on the Site. It does not apply to third-party companies, individuals we do not employ, or websites we do not operate.

This Privacy Policy (the “Privacy Policy”) governs all aspects of Verigo’s collection, use, maintenance, and disclosure of personal information and personal data as defined in the relevant data privacy laws (the “Personal Data”) from all users (each a “User” and collectively, “Users”) of its corporate website and its services, including Verigo’s proprietary compliance management software system and any further modifications thereto (“V-COMPLY”).

By using this Site, you acknowledge that you have read, understood, and agree to the practices outlined in this Policy. We may update this Policy at any time by posting the revised version on the Site. The last update was on March 1, 2025.

Introduction

This Privacy Policy explains how we collect, use, process, maintain, and disclose Personal Data when users access our website, products, or services. We are committed to protecting the confidentiality of the information entrusted to us and ensuring transparency in how we handle Personal Data.

Personal Data includes any information that can identify an individual, directly or indirectly, based on unique identifiers or specific characteristics. This policy applies to all Personal Data we collect through interactions with our website, products, and services but does not cover non-personal, anonymous, deidentified, or aggregated data.

Source of information

We collect Personal Data based on how you interact with our products, services, and website. This may include:

  • Directly Provided Information: When you contact us, register for an account, subscribe to a mailing list, sign up for webinars or events, submit a resume, or inquire about employment.
  • Website and Account Activity: When you visit our website or log in to our platform, including data collected through analytics tools based on your browser’s privacy settings.
  • Service Usage: When you or your organization engage with our services, including uploading, sharing, or submitting data through our platform.
  • Third-Party Integrations: When using integration features or automated evidence collection, we may receive data from cloud hosting providers, analytics services, advertising networks, or other technical providers.
  • Publicly Available Information: When data is obtained from government records, public websites, or social media platforms, depending on your privacy settings.

We take necessary measures to protect all collected data in accordance with our privacy practices.

Categories of information

We collect various types of Personal Information based on your interactions with our website, services, and platform. This may include:

  • Identifiers & Contact Details: Information such as your name, email address, mailing address, phone number, and travel booking details, which help us communicate with you and manage your interactions with our services.
  • Professional & Educational Information: Details about your job title, employer, and business affiliations, as well as educational background, which may be relevant for event registrations, business engagements, or professional networking.
  • Credentials & Security Data: Login credentials, including usernames, passwords, and security questions, used to authenticate and secure your account.
  • Demographic Information: Information such as your age, country, interests, and preferences, which may help us personalize your experience and improve our offerings.
  • Financial Information: Payment-related details, including credit card numbers and security codes, collected to process payments securely when you make a purchase or transaction with us.
  • Account & Usage Data: Records of your account activity, purchase history, and interactions with our services, as well as technical details such as your IP address, device type, browser information, and access times.
  • Technical & Performance Data: Information about system performance, error reports, troubleshooting details, and browsing history, collected to diagnose issues and improve the functionality of our website and services.
  • Media & Communication Data: Audio or video recordings from conferences or events, as well as chat logs and customer service interactions, which may be used for quality assurance and record-keeping.
  • Feedback & Surveys: Product reviews, customer survey responses, and ratings provided by you, which help us enhance our services based on user input.
  • Social Media Information: Publicly available profile details, engagement history, and linked social media accounts, used to facilitate communication and engagement through social platforms.
  • Sensitive & Protected Data: Information such as government-issued identification for verification purposes, disability accommodation requests, and personal preferences that help us provide a secure and inclusive experience.
  • Website & Platform Usage Data: Data collected when you browse our website or use our platform, including cookies, geolocation, mobile device details, operating system information, and referral website history, which help us improve usability and security.

We collect this data when you register, contact us, submit forms, browse our website, or use our services to enhance user experience, provide secure access, and improve our offerings.

How we use and share your information

We use your information for various purposes, ensuring a better and more secure experience. This includes:

  • Providing Services – Your contact details, payment information, and account history help us deliver products, process transactions, and support event participation.
  • Customer Support – Error reports and performance data help us diagnose issues, improve service quality, and assist with technical support.
  • Personalization – Demographic details and browsing history allow us to customize content, recommend relevant services, and enhance your overall experience.
  • Marketing & Communication – We use identifiers and internet usage data to send promotional offers, targeted ads, and personalized recommendations.
  • Security & Fraud Prevention – Credentials and sensitive data help us verify identities, prevent fraud, and ensure secure access to platforms.
  • System Performance & Improvement – Internet usage data, browsing history, and feedback help us analyze trends, improve services, and maintain system quality.
  • Compliance & Legal Obligations – We enforce terms of service, protect against fraud, and ensure compliance with legal and regulatory requirements.
  • User Preferences & Accommodations – If you provide clothing size or accessibility preferences, we use this to enhance your experience at events or within services.

By analyzing collected data, we continuously improve user experiences, customize offerings, and maintain the security and reliability of our systems.

We may share your personal information with business partners to process transactions, improve services, or for research and analysis, provided they have a legal basis to do so. Personal information may also be shared with affiliates for internal business purposes or in response to legal orders. We may disclose your personal information to your employer if they request verification of your registration for services. We will not share your personal information with third parties for marketing purposes unless you have given consent.

You have control over how we contact you with marketing offers. To update your preferences, you can unsubscribe from email communications, visit your account settings, or manage your preferences. Please note that changes may take up to 10 business days to be processed.

If there is a merger, acquisition, or sale of assets, you will be notified via email or through a prominent notice on the website about any changes in ownership or how your personal information will be used.

How long do we keep the information

We will keep and use your information for as long as it is necessary to provide you with our services or products, and to fulfill any legal obligations, resolve disputes, or enforce our agreements. If you no longer wish for us to use your information for these purposes, you can contact us at privacy@verigoglobal.com.

This request will be reviewed, and we will take appropriate action based on your preferences, while ensuring compliance with relevant laws and regulations. Please note that some information may need to be retained for a certain period due to legal or business requirements, even if you choose to stop receiving services or products.

How we protect your information

We use a range of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information, such as payment details, during transfer.
  • Designing our security systems to ensure data integrity, availability, and protection.
  • Limiting physical access to our premises and restricting who can access your information.
  • Ensuring that our partners also have proper security measures in place to protect your information.
  • Deleting or anonymizing personal information when required by law.

We also encourage you to keep your passwords private and be cautious of “phishing” attempts, where someone may send fraudulent emails asking for your personal information. We will never ask for your password or personal details through email.

International Transfer of Personal Information

If you are accessing the website or using services from outside the United States, please be aware that the information we collect about you may be processed in the United States or other countries. By using the website or our services, you agree that your personal information may be transferred to and processed in countries outside your own, including the United States, as described in this Privacy Policy. Please note that data protection laws in these countries may differ from those in your country of residence and may not offer the same level of protection. When transferring information from certain regions, such as the European Economic Area, the United Kingdom, or Switzerland, appropriate safeguards will be in place, in line with applicable laws.

Changes to Privacy Statement

We may update this Privacy Statement as needed to enhance transparency or in response to feedback from customers, regulators, or other stakeholders, changes in our privacy practices, products, services, or applicable privacy laws. If there are significant updates, the revision date at the top of this statement will be adjusted. We recommend reviewing this Privacy Statement periodically to stay informed about how your information is being protected.

Contact us

If you would like to exercise your privacy rights as described in this Privacy Statement, or if you have any privacy questions, concerns, or complaints, please contact us at privacy@verigoglobal.com or write to us at Verigo Global, 223 Penwood Crossing, Glastonbury, CT 06033.